faqs.tw台灣生活常見問題

How to Open a Bank Account in Taiwan as a Foreigner

Why do you need a Taiwan bank account?

A local bank account is essential for daily life in Taiwan. Here's why you need one:

  • Receive your salary: Most employers in Taiwan require a local bank account for direct deposit. Some employers even specify which bank (they may have a corporate agreement).
  • Pay bills: Electricity, water, gas, phone, and internet bills can be set up for automatic deduction from your bank account.
  • NHI premiums: Your monthly health insurance premiums are typically deducted automatically.
  • Pay rent: Many landlords prefer bank transfers over cash.
  • Online shopping: Taiwan's e-commerce (PChome, momo, Shopee) and food delivery (Uber Eats, foodpanda) work best with local payment methods.
  • Build credit history: Having a bank account with regular salary deposits is the first step toward getting a credit card in Taiwan.

Taiwan is still a fairly cash-heavy society — night markets, small shops, and some restaurants only accept cash. But digital payments (LINE Pay, JKO Pay, Apple Pay) are growing rapidly, and all of them require a local bank account to set up.

Which bank should you choose?

Not all banks in Taiwan offer the same experience for foreigners. Here's a comparison of the most popular options:

Bank English Service English App ATM Network International Transfers Best For
CTBC (中國信託) Excellent Yes 5,800+ ATMs Good, reasonable fees Most expat-friendly overall
E.Sun (玉山銀行) Very Good Yes 3,000+ ATMs Good Best mobile app experience
Cathay United (國泰世華) Good Partial 4,000+ ATMs Good Largest ATM network
Taishin (台新銀行) Good Yes (Richart) 3,000+ ATMs Fair Best digital banking (Richart)
Taipei Fubon (台北富邦) Fair Partial 3,500+ ATMs Good Competitive FX rates
Post Office (中華郵政) Basic No 4,000+ locations Basic Lowest fees, everywhere
Mega Bank (兆豐銀行) Good Partial 2,500+ ATMs Excellent Best for international transfers

Recommendation by situation

Your Situation Best Choice Why
First bank account CTBC or E.Sun English support, good apps
Employer requires specific bank That bank No choice — but open a second account at CTBC/E.Sun
Frequent international transfers Mega Bank or CTBC Lower fees, better FX rates
Want highest savings interest Taishin Richart or digital banks Up to 2.6% on savings
Living outside Taipei Post Office Branches everywhere, including rural areas

Documents needed to open an account

Prepare these documents before visiting the bank:

Document Required? Notes
ARC (Alien Resident Certificate) Mandatory Original — no copies accepted
Passport Mandatory Original — must match ARC information
Second form of ID Sometimes Driver's license, student ID, or employer ID card
Proof of address Sometimes Utility bill, rental contract, or employer letter with your address
Initial deposit Yes NT$100-1,000 (varies by bank and account type)
Company letter or chop For payroll accounts Your employer may provide a letter or their company chop to authorize payroll setup
Taiwan phone number Required For SMS verification — get a SIM card first

Critical: All documents must be originals. Banks will not accept photocopies or digital versions. If your passport name differs from your ARC name (e.g., middle name variations), this can cause delays — try to ensure consistency.

Note for new arrivals: Get your Taiwan SIM card and phone number before going to the bank. Every bank requires a local phone number for account activation and two-factor authentication.

Step-by-step account opening process

Here's what to expect when you walk into a Taiwan bank as a foreigner:

Step 1: Choose the right branch Go to a main branch (分行) rather than a small sub-branch. Main branches in major city centers are more experienced with foreign customers and more likely to have English-speaking staff. Avoid going on Monday mornings or the first/last day of the month — these are the busiest times.

Step 2: Take a number and wait Use the ticket machine near the entrance. Select "Open Account" (開戶) or "General Services" (一般業務). Wait times range from 15 minutes to over an hour depending on the branch and time.

Step 3: Fill out forms The staff will provide account opening forms. These are mostly in Chinese, but staff at foreigner-friendly branches will help you fill them out. You'll need to provide:

  • Personal information (name, ARC number, address, phone)
  • Account type selection
  • Online banking application (request this — don't skip it!)
  • Signature or chop registration

Step 4: Present your documents Hand over your ARC, passport, and any other required documents. The staff will photocopy everything and verify your identity. This verification step can take 20-30 minutes.

Step 5: Set up online and mobile banking Ask the staff to activate online banking (網路銀行) and mobile banking (行動銀行) at the same time. You'll:

  • Create a username and password
  • Set up SMS two-factor authentication
  • Download the bank's mobile app (staff can help)

Step 6: Receive your debit card

  • Some banks issue the debit card same day (CTBC, E.Sun)
  • Others mail it within 1-2 weeks (Cathay, Fubon)
  • Ask for an international debit card if you want to use it abroad or for international online purchases

Total time: Allow 1-2 hours for the entire process. Bringing a Chinese-speaking friend is highly recommended if the branch doesn't have English-speaking staff.

Online and mobile banking setup

Once your account is open, digital banking makes life much easier:

English-language banking apps

Bank App Name English Support Key Features
CTBC CTBC Bank App Full English Transfers, FX, bill pay, card management
E.Sun E.Sun Mobile Banking Full English Clean UI, biometric login, investment
Taishin Richart Life Full English High-interest savings, budgeting tools
Cathay United Cathay United Bank App Partial English Basic transfers and balance

What you can do with mobile banking

  • Check balances and transaction history
  • Transfer money to other Taiwan bank accounts (free or NT$15 per transfer to other banks)
  • Pay bills — electricity, water, phone, credit card
  • Set up automatic payments for recurring bills
  • Foreign currency exchange and management
  • Time deposits setup
  • Investment products (mutual funds, ETFs through some banks)

Two-factor authentication (2FA)

All Taiwan banks require 2FA for online transactions. Options include:

  • SMS OTP: Most common — a code sent to your Taiwan phone number
  • Push notification: Through the bank's app (more convenient)
  • Physical card reader: Some banks still use these for higher-security transactions

Tip: If you change your phone number, update it at the bank immediately — you won't be able to log in to online banking without receiving the SMS code.

Digital banks and fintech options

Taiwan has several digital-only banks that offer higher interest rates and a more modern experience:

Digital Bank Savings Rate Min. Deposit English App Notes
LINE Bank Up to 2.0% NT$0 Yes Easy signup, LINE Pay integration
Rakuten Bank Up to 2.6% NT$0 Partial Highest savings rate, Japanese-backed
Next Bank (將來銀行) Up to 2.0% NT$0 No Innovative features, Chinese only
Taishin Richart Up to 2.6% NT$0 Yes Not purely digital, but best digital experience among traditional banks

Advantages of digital banks

  • Higher savings interest rates: 2-3x higher than traditional banks (up to 2.6% vs 0.5-0.8%)
  • Easy online account opening: Some allow ARC holders to open accounts entirely online
  • No minimum balance fees
  • Free interbank transfers: Usually 5-10 free per month
  • Better app experience: Modern, user-friendly interfaces

Limitations

  • Fewer physical services: No branches for in-person help
  • Some require existing Taiwan bank account: For identity verification during signup
  • Cash deposit limits: May require going to partner ATMs or convenience stores
  • Limited English support: Customer service may be Chinese only

Recommendation: Open a traditional bank account first (CTBC or E.Sun), then add a digital bank account (Richart or LINE Bank) for higher savings interest.

International money transfers

Sending and receiving money internationally is a common need for expats. Here are your options:

Bank wire transfer (SWIFT)

Direction Fee Processing Time Notes
Sending abroad NT$300-800 per transfer 1-3 business days Plus intermediary bank fees (US$15-30)
Receiving from abroad NT$200-400 1-3 business days Some banks waive this for salary deposits

To receive money from abroad, provide the sender with:

  • Your bank's SWIFT code (e.g., CTCBTWTP for CTBC)
  • Your account number
  • Bank name and branch address
  • Your name (exactly as it appears on the account)

Better alternatives for smaller amounts

Service Fee Rate Markup Speed Best For
Wise (formerly TransferWise) 0.5-1.5% Mid-market rate 1-2 days Best overall value
Revolut 0-1% Near mid-market 1-3 days If you already have an account
Western Union NT$300+ 2-4% markup Same day (cash pickup) Urgent cash needs
PayPal 2.5-4% Poor exchange rate 3-5 days Only if no other option

Wise is the clear winner for most expats. It offers the real mid-market exchange rate with transparent fees. You can send money to/from Taiwan using your local bank account, and it arrives in 1-2 business days.

Annual limits

  • Taiwan has foreign exchange controls: individuals can remit up to US$5 million per year outward and US$5 million per year inward without additional approval
  • For amounts over US$500,000 per transaction, you may need to provide supporting documentation (employment contract, property sale, etc.)

Common banking questions for foreigners

Can I open an account without an ARC? Very difficult. A few banks (Post Office, some CTBC branches) may open a limited-functionality account with just a passport, but it usually has restrictions: no online banking, low transaction limits, and no debit card. Getting your ARC first is strongly recommended.

Can I have multiple bank accounts? Yes. Many expats have 2-3 accounts: one for salary (employer's preferred bank), one at a foreigner-friendly bank (CTBC/E.Sun), and one digital account for higher savings interest. There's no legal limit on the number of accounts.

What's the savings interest rate? Traditional bank savings accounts offer 0.5-0.8% annually. Digital savings accounts offer 1.5-2.6% (often with a cap on the balance that earns the high rate, e.g., first NT$300,000). Time deposits (fixed term) offer 1.0-1.8% depending on the term.

Can I get a credit card? Yes, but usually after 6-12 months of regular salary deposits in that bank. Requirements vary:

  • Annual income of NT$300,000+ (some banks require NT$400,000+)
  • Stable employment
  • Good account history (no overdrafts)
  • Some banks are more willing than others — CTBC and E.Sun are the most foreigner-friendly for credit cards

What if I leave Taiwan permanently? You have two options:

  1. Close the account: Visit the branch in person, withdraw all funds, and officially close the account. Bring ARC and passport.
  2. Keep it open: You can maintain the account, but if your ARC expires, some banks may freeze the account. Set up online banking before leaving so you can still access it remotely.

Tip: If you have recurring payments (NHI, phone), cancel or transfer them before closing your account.

What is a "chop" and do I need one? A chop (印章) is a personal stamp traditionally used in Taiwan instead of signatures. As a foreigner, you can almost always use your signature instead. However, if you do want a chop, you can get one made at any engraving shop (印章店) for NT$200-500. Some expats find it convenient for frequent banking transactions.

My bank declined my account opening — what do I do? This happens occasionally. Common reasons: branch unfamiliar with foreign accounts, missing documents, or internal compliance concerns. Solutions:

  1. Try a different branch (main branches in city centers are best)
  2. Ask your employer's HR to call ahead and coordinate
  3. Bring a Chinese-speaking friend to help communicate
  4. Try a different bank (CTBC and E.Sun have the highest success rates for foreigners)

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