健保的問題 - 舊金山

由於我英文不好加上保險的東西不太懂
有問題想請教大家

前因：老爸公司有健保，滿一年眷屬也有保險，兩人前陣子去做身體檢查
保險公司來了一封信
we have received a claim for the services shown above.(做體檢的紀錄)Your 保險
公司名 benefit plam has a pre-existing condition provision. To process your
claim quickly and accurately, we need additional information.

Please note: Expenses for PRE-EXISTING CONDITIONS ARE NOT COVERED, except as
outlined in your plan, adjusted for any prior creditable coverage information
you provided. You can send additional creditable coverage information to the
address above.

請問…這是什麼意思阿…尤其是大寫那行字…我不太懂為什麼要特別強調
麻煩大家嚕…感恩

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