租車糾紛 - 北美
By Carol
at 2016-03-17T01:35
at 2016-03-17T01:35
Table of Contents
我今天(3/16)才收到Alamo打電話來跟我說我很久以前的租車損壞,要跟我收200,
叫我去跟我的信用卡公司報保險
事情是這樣的
回到去年八月底,當時8/26凌晨我從CVG機場租了一台mid-size, (2014 Nisaan)
然後一切都很普通的到8/28傍晚我在IND機場還車
當時領車是個大半夜,CVG機場還是露天的,他直接叫我去外面選一台喜歡的開走就好,
我也沒多想,也忘了錄影外觀....而且大半夜外面又沒燈也錄不起來
還車時IND機場是室內,剛好當天又有下雨,又傍晚大開室內燈,還車時工作人員就跟
我提及引擎蓋上有個凹槽,他不說我真的不知道,他說了我也看了大概10分鐘研究光線
打在引擎蓋上的反光才看出來有個很淺不到一公分,但拳頭大的小凹陷,真的非常非常
難看出來,但因我無法舉證我在CVG半夜領車的時候就已經存在,所以我簽了一個文件,
大概就是說有這個瑕疵這樣(因為我不簽他也不讓我走啊~)
我的問題是
(1)租車公司可以過了6個多月才跟我追討這筆費用嗎?
(2)我當時沒買保險,但我想這種小問題我自己的保險也不會陪,所以我可以像他說的叫
我的信用卡公司去解決嗎?(忘了我用哪張卡,好像是chase freedom) 電話裡黑人大媽
態度很差沒有想跟我解釋的意思,而且每次我說完話他常常在停頓,然後我可以聽到很
多打字聲,所以我也不是很想多講
(3)當時過了兩個多月我看Alamo都沒跟我聯絡可能沒下文,所以我就把所有租車文件(包
含我當時簽名的副本)都丟了,請問我可以跟Alamo再要一份影本嗎?
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Tags:
北美
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