美國客戶來訪 - 文化差異
By Ingrid
at 2012-09-04T10:34
at 2012-09-04T10:34
Table of Contents
有點不知道是否該PO在這邊....
如果有不妥當的,會自刪....
身為科技業辦公室的助理,
每當這位美國客戶來台灣,
都盡可能的讓這位美國客戶感受到台灣人的熱情
不管是準備茶水,或者是準備中餐
還有幫客戶叫計程車,有時候會跟他聊些個人生活的事情
客戶感到很開心每次都會說"you are too good to me"
但我都會不經大腦說"I just doing my job:)"
(畢竟照顧客人是助理的責任)
回過頭來想想這樣講好像不太對,不曉得板上的人通常都會怎麼答覆這樣的讚美?
然後最近真的覺得很糗
因為原PO是女生
客戶有揪我要一起吃晚餐
怕單獨去怪怪的,所以也約了一兩個主管一起去
結果同事又揪了一兩個下屬一起去.....
本來想說,好吧,反正交際費公司可以報帳沒關係
結果早上客戶跟我說,晚餐他會請客
要我去幫他問問店家是否可已支付信用卡
雖然說我已經在mail中有跟他告知會有幾位同事過去
可是這樣讓他請客實在太不好意思了R_____________R
不曉得板上有沒有人可以分享類似招呼外國客戶的相關經驗?
謝謝
--
如果有不妥當的,會自刪....
身為科技業辦公室的助理,
每當這位美國客戶來台灣,
都盡可能的讓這位美國客戶感受到台灣人的熱情
不管是準備茶水,或者是準備中餐
還有幫客戶叫計程車,有時候會跟他聊些個人生活的事情
客戶感到很開心每次都會說"you are too good to me"
但我都會不經大腦說"I just doing my job:)"
(畢竟照顧客人是助理的責任)
回過頭來想想這樣講好像不太對,不曉得板上的人通常都會怎麼答覆這樣的讚美?
然後最近真的覺得很糗
因為原PO是女生
客戶有揪我要一起吃晚餐
怕單獨去怪怪的,所以也約了一兩個主管一起去
結果同事又揪了一兩個下屬一起去.....
本來想說,好吧,反正交際費公司可以報帳沒關係
結果早上客戶跟我說,晚餐他會請客
要我去幫他問問店家是否可已支付信用卡
雖然說我已經在mail中有跟他告知會有幾位同事過去
可是這樣讓他請客實在太不好意思了R_____________R
不曉得板上有沒有人可以分享類似招呼外國客戶的相關經驗?
謝謝
--
Tags:
文化差異
All Comments
By Erin
at 2012-09-08T22:22
at 2012-09-08T22:22
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at 2012-09-10T04:46
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at 2012-10-16T00:04
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