電子簽證ETA相關問題 - 雪梨

7月要跟團去雪梨旅遊，最近透過雄獅去申辦ETA

今天早上本人收到通知ETA已成功

但是我老婆收到的信卻是如下

Thank you for your application for an Electronic Travel Authority (ETA) for
Australia.

This system performs checks required by the Australia Government. In a small
number of cases, we cannot immediately issue an ETA. Your application is one
of these cases. It has been referred to the Australia Immigration authorities
for further assessment.

Please make an enquiry in 12 HOURS to check whether your application has been
successful. To make an enquiry, contact your Travel Agent / Airline.

今天早上和晚上各打兩通電話去雄獅詢問

但都只得到以下消極回覆

"有問題會主動通知，沒有收到通知就是通過了"

請問有其他辦法能正式確定ETA沒問題嗎?

感覺抖抖的~

Thanks.

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